faq - frequently asked questions
Do you have a printed catalogue?
Do you sell seeds of [species name here]?
I received my order today but a few of the seeds in one package looked rotten.
What happens in case my shipment is lost?
There are certain seeds prohibited by customs. Will this be a problem?
Is there a tracking number available?
How can I correct errors I made in my order?
I have placed an order a week ago but my credit card has not yet been charged?
One variety of seeds I received seems to be covered in green mould. Can I still sow them?
Why are all selections lost when I return from the shopping cart to the seed list to make corrections?
What countries does rarepalmseeds.com deliver to?
I still have not received my order. Why is it taking so long this time?
Can I place my wholesale order by mail?
Are all the varieties on the price list available for delivery?
Why are credit cards the only payment option offered for small packets?
I do not have a credit card. Can I still order small packets?
Do I need to have an import permit?
How do you clean a large quantity of seeds?
Do some palm or banana species need to be given a cold period for best germination?
Should I plant the germinated seeds after I have some good size root even if there is no sign of the shoot or should I wait until I have signs of the first shoot/leaf?
Any general hints on germination?
How long can palm seeds be stored before they go bad?
Why do my seeds refuse to germinate even after many months?
Any tips or info on [species name here] germination?
How do I get my seeds to germinate?
Which fan palms produce edible fruit/nuts?
Where can I find out more about cold-hardiness in palms?
Which palms are the fastest growing?
Are palms suitable for hydro culture?
Are potted palms equally frost resistant?
What other really hardy palms are available?
Which palms provide the best cut-foliage to be used in flower bouquets?
How is information on cold hardiness to be interpreted?
Where can I get a fungicide to protect my seeds from fungus?
What is the green powder some of the seeds are covered with?
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